REF 110 404 – Helpdesk Administrator
My successful client are seeking a Helpdesk Administrator to join their dynamic organisation based Bury St Edmunds. This position will be to provide daily administrative support to the internal helpdesk function.
The role involves: Be responsible for incoming calls when all technicians are busy (1st line) Deal with the customer service inbox Resolve any queries Set up online orders Enter client details onto the system Deal with any administrative duties
The ideal candidate will:
- Be hard working Have the ability to work well under pressure
- Be flexible
- Have a confident telephone manner
This is a great opportunity to work for a fantastic local business, this role would suit someone who is keen to get into IT Support and has an interest in technology.
For more information on this position get in contact today hello@404recruitment.com or give us a call for a confidential chat – 01223 782 404
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