REF 102 404

VACANCY:  Service Desk Engineer – IT Solutions

A fantastic opportunity has just arisen for an Service Desk Engineer to join our leading Cambridgeshire based client. To act as the first point of contact for all customers to reported issues.

You will provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products. Working in a close knit team reporting into a Service Desk Manager you will be a great communicators and be able to translate client technical knowledge into actionable direction. Ideally when they don’t have an answer, you will work proactively and know how to research the problem and come up with a solution.

Occasional onsite/ Field Support will be required and a hands on understanding of IT Infrastructure is key. This role would suit someone who has worked in IT Support but doesn’t want to escalate various issues to other specialist technical teams and wants to get stuck in with everything from hardware to software, servers to new user set ups.

Do you have previous experience as an internal or external IT Support Technician?

Are you working in a helpdesk role currently and want to get more hands on with technologies?

Salary £20k – £28k depending on experience.

For more information on this position get in contact today hello@404recruitment.com or give us a call for a confidential chat – 01223 782 404

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